Overview


The predictive dialer uses your computer to deliver personal calls or leave answering machine messages with the option of using your own voice or using a pre-recorded voice. It can skip busy lines, no answer lines, and disconnected lines automatically.

Predictive Dialer contains the following features:

  • Broadcast pre-recorded message
  • Transfer live-calls to your agents while mass broadcasting.It will increase the efficiency of your agents by automatically filtering out unproductive calls and only involving your agents when a live human is on the line.
  • You can simply skip answering machine pick-ups or leave a message to the link according to the settings
  • Put call into waiting queue if there is no agent available
Last update:
2016-01-13 10:21
Author:
eva
Revision:
1.3
Average rating: 1 (1 Vote)

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