Ecsow Auto Dialer / Predictive Dialer FAQ

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  • Introduction: Overview
    Answer: The predictive dialer uses your computer to deliver personal calls or leave answering machine messages with the option of using your own voice or using ...
  • Import and Export List: Importing from a CSV file
    Answer: Before you import a call list, you will need a .csv file. If you don't know how to create the CSV (Comma delimited) file, please see How ...
  • Import and Export List: Exporting to a CSV file
    Answer: Once you finish your campaign, you can export your report to use in another program. To do this, you will need to:   1, Click Ecsow menu ...
  • How to Setup: Predictive Dialer Setup
    Answer: Ecsow Predictive Dialer offers the following key features: VOIP Predictive Dialing–No need for physical phone lines, Dialogic board or voice modem. Calls are made through Internet VoIP. Remote ...
  • How to Setup: Predictive Dialer Agent Setup on same LAN Computer
    Answer: For the agent to work on a computer other than the dialing computer, you need to download and install the Remote Agent program on another ...
  • How to Setup: Add Agent Account on Predictive Dialer
    Answer: Please click the + button to add agent account on Ecsow Predictive Dialer.  And click the "Apply Settings" button after you added the agent account. ...
  • How to Setup: Predictive Dialer Remote Agent Setup Guide (Port Mapping)
    Answer: Setting up a remote agent's computer normally involves configuring your server's internet and firewall setting (Port Mapping).  The following are some key settings: (Note: You'd better to ...
  • Introduction: Overview
    Answer: Ecsow Auto Dialer is a software based solution. You do not need any special hardware. Basically, all you need is a computer with Skype installed ...
  • How to Setup: How To Use Ecsow Predictive Dialer
    Answer: 1, Installing the Predictive Dialer on a Dialing Computer Download Ecsow Predictive Dialer software and follow on-screen instructions to install Predictive Dialer on a computer. 2, Configuring ...
  • How to Setup: How to setup voice activity detection
    Answer: Click Ecsow menu Tools > Options > Voice Activity Detection tab as below. You can specify a message for Answering Machine lines.  Also can specify a message ...

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