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  • How to Setup: What can an agent do when a call is connected?
    Answer: The agent can press 'Play Msg' button to play a pre-recorded audio message. The agent can press 'Msg Drop' button to drop a pre-recorded audio message ...
  • Use VoIP Phone Service: How to config Nextiva on Ecsow Dialer
    Answer: Step 1, Getting Nextiva SIP Information. For administrators, log in to the NextOS Portal by going to www.nextiva.com and selecting Customer Login from the top right corner. Enter your login credentials ...

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